Alberto Oculista Forum Madeira

Recebi um serviço incrível aqui! Além de um grande desconto em uns óculos de sol novos, ainda me ligaram para avisar que encontraram uma peça extra para mim e que posso passar para a buscar nos próximos dias. Que atendimento, estou impressionada!

Péssimos. Encomendei óculos 2 meses de desculpas por não terem chegado e no final os imcopetentes pressionaram me a ir buscar meu depósito porque não vinha os óculos ainda. Imcopetencia da maior que ha. E mentirosos

Gostaria de enaltecer o profissionalismo saber receber atenção ao detalhe do vosso colaborador Alberto sem dúvida um verdadeiro embaixador da vossa casa que sabe fidelizar um cliente. Bem haja Carlos. Atentamente Ricardo Madruga

The service and assistance were excellent. I went in to get my glasses repaired because they had been damaged on the floor. I highly recommend them. The technician is highly skilled.

I ordered a pair of (very thick, expensive) eyeglasses to tide me over until eye surgery. My surgery date was moved up and I ended up not needing the glasses. Sr. Nuno was exceedingly helpful. He allowed me to cancel the order after the lenses were already manufactured, and to take a full credit in sunglasses purchases. He even calculated a 30% discount on the sunglasses so that I ended up with two pairs! I so appreciate his honesty, and his willingness to provide a work-around. Fantastic customer service, with a smile, and with great English skills too! Highly recommended.

I am on vacation in Madeira living close to Forum Madeira. I stepped on my reading glasses and accidentally broke them. The next day i went to this optician and the staff were amazing. They fixed my glasses in 10 minutes and refused to take money because it was a fast fix. kind and smiling all the time. Such a great service. Highly recommend them if you need their help or check their amazing glasses collection at the store.

Étant en vacances, j'ai eu un souci avec mes lunettes de vue. Ils ont été très réactifs pour commander des verres en urgence. Un tout petit peu de retard sur la livraison urgente, mais ils ont malgré tout sauvé mes yeux et mes vacances, avec professionnalisme et un vrai service client.